Customer Success: Excellent Support from Day One | TalentLMS

Grow on TalentLMS.
But don’t grow alone.

Realize your training’s true potential with responsive round-the-clock support

“Everything they do is done with a smile. TalentLMS provides fantastic service that is both knowledgeable and accessible. They believe in what they do and are always looking to improve their first-class service. I would highly recommend them!”

Paul B. on G2

Pepsico
Pepsico

Rely on real solutions, offered by real people

Designed for users of any tech level, TalentLMS is the intuitive training platform to grow your teams without a hiccup. But, if you’re ever unsure of how something works, or want to unlock your portal’s true potential, just drop the TalentLMS team a line. You’ve got questions, so get answers from actual humans.

Successful support stories

Your peers love TalentLMS support

Running L&D and meeting training goals is easier with A-team support on side.

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Never out of touch

As you progress to larger plans, and your L&D program grows, it’s always reassuring to know someone has your back. And that someone knows the platform inside out. Which is why you’ve got more than one way to reach the knowledgeable team at TalentLMS.

Priority email

Faster response times from the people with solutions.

Monday to Friday

6 AM – 11 PM

UTC

Available on Pro and Enterprise plans.

Live chat

Instant messaging for instant answers.

Monday to Friday

6 AM – 11 PM

UTC

Available on Pro and Enterprise plans.

Phone

The direct line to plain-talking reps.

Monday to Friday

3 PM – 11 PM

UTC

Available on Enterprise plans.

Sign up

Training success goes way beyond the point of sale—TalentLMS takes you there

Customer Onboarding

Every plan comes with an onboarding call. You’ll be given tips and tricks from the people who know TalentLMS like the back of their hands. The Pro Annual plan comes with 3 months of onboarding, where you’ll learn how to tailor TalentLMS to your exact use case and kick start your training journey.

Account Manager

Opt for an Enterprise plan and skip the ticketing process by connecting with a dedicated Account Manager (AM). Your AM will be your first port of call for any help you need. Whether it’s a quick fix by email or an in-depth video call, you can trust in unlimited guided advice.

Not sure which plan suits you best?

Discover TalentLMS pricing

Get a demo

24/7 self-service help

Even when the TalentLMS team’s not online (everyone needs to sleep!), you’ve still got options. Plumb the in-depth knowledge in the help center, learn advanced use cases in recorded webinars, or follow along with handy video tutorials on YouTube.

Help center

Read step-by-step articles on everything TalentLMS. From importing users to creating courses, and more—it’s all written down for you.

Visit help center
Webinars

Master TalentLMS with recorded webinars (or sign up for the next one). Get the most from your portal with expert insights.

Go to webinars
Video Tutorials

More of a visual learner? TalentLMS has you covered. Watch a wealth of knowledge, explained in clear terms, from the convenience of YouTube.

Watch tutorials

Your peers love and trust TalentLMS support

See what some of them have to say:

  • And C.Source: Capterra

    All our support queries are handled by their general support team. Both their frontline and technical support staff have been amazing at helping resolve any questions that have been raised.

  • Ricky L.Source: G2

    Great knowledge base and customer support. A client success manager is assigned at higher subscription levels, and they help us with any issues or questions.

  • Albert H.Source: Capterra

    The best thing about TalentLMS is their technical support team and knowledge base.

Get the most out of your training.

Depend on expert advice every step of the way.

Start free, no credit card needed.

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